1Call - Hospital Call Center Solutions

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Infinity IS Soft Agent

Improve your switchboard operator and call center performance, simply!

1Call's Mobile Applications

Give your physicians and staff fast and easy access to vital information.

ProShow Appointment Reminder

Help your patients remember appointments, and eliminate “no shows”

Synergy HL7 Care Alerts

Instantly communicate HL7 data and action alerts to the personnel that need it!

Product Spotlight

Synergy filters the HL7 data and automatically notifies personnel about specific events that occur in your organization. More info >>

Demos

Customer Spotlight

Hennepin County Medical Center: How A Call Center Reacted Quickly and Calmly During a Tragic Situation. More >>

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Why 1Call

AMTELCO's 1Call Division is dedicated to serving the unique call center and communication needs of Healthcare and Higher Education facilities. 1Call has been and will continue to be the leader in developing, implementing, and maintaining features and technology designed to streamline communications and contain costs.
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Michelle Jacobson, Telecom Supervisor

Hennepin County Medical Center

Minneapolis, Minnesota

Using their 1Call Infinity system, which handles the calls in and out of the HCMC call center, an internal emergency response was immediately initiated.HCMC efficiently handled more than six times their usual call volume that evening...