1Call of Amtelco - Specializes in Call/Contact Center and Communication Solutions for Healthcare/Hospital, Medical, Higher Education, College and University Facilities, Groups and Systems

1Call is a leading developer of hospital call center, healthcare communications applications and emergency alert/ notification systems. 1Call’s approximately 200 customers operate medical call centers that eliminate medical errors, increase efficiency and generate revenue for their healthcare organization.

Additional 1Call products and markets include:

University Call Centers
College Call Centers
Alert/Notification Systems for all
Levels of Education

CUSTOMER SPOTLIGHT

Hennepin County Medical Center

How A Call Center Reacted Quickly and Calmly During a Tragic Situation
Hennepin County Medical Center (HCMC) is a Level I Adult and Pediatric Trauma Center.* As a Level I Trauma Center, many of the patients in serious condition from the bridge collapse were immediately transported to HCMC. According to Telecom Supervisor Michelle Jacobson, “The Hennepin Medical Resource Control Center (MRCC) started getting 911 calls within minutes of the collapse. Twenty-five patients were transported to HCMC that evening, with an additional four admitted the following day.”

eChat

eCallback

eChat & eCallback

"We invite you to take our Infinity eChat and eCallback for a test-drive. Anytime Monday - Friday from 8 a.m. to 4 p.m. Central Time, simply click on one of the links, and you will be connected to an AMTELCO agent."

This eChat & eCallback service is for Demo Purposes Only.
If you need technical assistance, please
contact AMTELCO's Field Service:
Service Contract Customers
Non-Contract Support Request