Browser-Enabled Solutions

Now you can provide better service to your community with the 1Call
Browser-Based Solutions. Essential information is just a click away from
anywhere, at any time.

Browser-Based Applications
The Browser-Based Applications help you provide the necessary information
to keep your community, your faculty, and your staff members informed.

Browser-Based Operators
Your browser-based operators have instant access to Web-based
information as a core part of their call processing functions. This
empowers them to quickly and accurately answer questions using the
built-in Internet browser to locate the necessary information.

Browser-Based Call Center
Operators receive web-enabled calls just like any other calls. Operators
can "chat" interactively with people browsing the Internet who would like
more information. Operators can also answer questions by "pushing" web
pages to the person browsing. People browsing the Internet can also fill
out a form to request a callback from an operator.

Browser-Based Faculty & Staff
Keep your faculty and staff members in touch and informed, even when
they are thousands of miles away. The Browser-Based Applications let
them access directories to locate updated student, faculty, and staff
information.

"We invite you to take our new Infinity eChat and eCallback for a test-drive. Anytime Monday - Friday from 8 a.m. to 4 p.m. Central Time, simply click on one of the links, and you will be connected to an AMTELCO agent."

Customer Spotlight

As published in Hospital Quarterly

Into the New Age: QEII's Health Sciences Centre's Communication System Download...

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