Console Switchboard
Infinity’s sophisticated console switchboard software
provides operators with screen based prompts allowing them
to instantly access important information as they
connect to calls. Unlike standard PBX consoles, Infinity’s
PC-based console switchboard software requires no
PBX hardware and instead uses Computer Telephony
Integration (CTI) to help automate switchboard tasks. Most
console switchboard tasks including connecting to and transferring
calls, speed dialing, paging, accessing directories and much
more, are accomplished with minimal keystrokes.
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