Infinity Call Center/Smart Console Solutions

Directory Assistance
Your operators will find it extremely easy to handle Directory Assistance calls with Infinity. As soon as operators connect to calls, they instantly see the directory information, which allows them to quickly locate the requested student or staff member. The Infinity Voice Announcer gives the caller the number, freeing the operator to handle other calls. If desired, Infinity can even go a step further and offer to connect the caller to the number.

"We invite you to take our new Infinity eChat and eCallback for a test-drive. Anytime Monday - Friday from 8 a.m. to 4 p.m. Central Time, simply click on one of the links, and you will be connected to an AMTELCO agent."

Customer Spotlight

As published in Hospital Quarterly

Into the New Age: QEII's Health Sciences Centre's Communication System Download...

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