Speech Recognition

Directory Assistance and much more!

Eliminate thousands of calls to your operators when you let callers “Just Say It!” Callers just say the name of the faculty, staff, department, or student, and “Just Say It” connects them together.

Callers speak in their natural voice, and “Just Say It” does all the work. Automated speech recognition with live operator integration delivers fast ROI, saves time and provides better communications for your entire organization.

• “Just Say It” – Simplify Directory Assistance calls and save hundreds to thousands of hours for your faculty, staff and callers (and save money for you)! “Just Say It” automates routine phone calls, and callers don’t need to know the extension number! Available 24 hours a day, 365 days a year, callers can quickly get the information they need, without contacting an operator.

 

However, if callers need assistance, live operator switchboard integration ensures no caller is left unaided. The information already entered using “Just Say It” is displayed, saving time for operators and callers, and ensuring customer satisfaction.

“Just Say It” is also ideal for handling:

• Help Desk, including Password Reset
• Department Auto Attendant
• Fund-raising Campaigns
• Information Requests and Directions
• Information Library
• Meet-Me Paging
• Staff Scheduling
• Resource Scheduling
• Conference Calls
• Automated Paging
• On-Call Paging
• RED ALERT Event and Emergency Notification