Callers "Just Say It" to Simplify Hospital Phone
Calls
McFarland, WI - March 2003 - 1Call is pleased to announce the
innovative Just Say It speech
recognition module. Just Say It allows callers to speak their responses
instead of pressing touch tones, speeding calls and saving labor costs
for hospitals and healthcare organizations. This makes it easier for callers
to find the information they need, without worrying about which digits
to press.
Just Say It works seamlessly with the convenient and time-saving 1Call
Healthcare IVR (Interactive Voice Response) applications, including:
- On-Call Paging
- Click to read more and to hear a demo
- Patient Information (HL7)
- Directory
Assistance - Click to read more and to hear a demo
- Automated Paging
- Physician Referral
- Physician Registry
- Prescription Renewal
- Class Registration
- Staff Scheduling
- Resource Scheduling
- Conference Calls
- R.E.D. Alert Disaster Notification
The 1Call Just Say It module uses SpeechWorks' modern, high-performance
speech recognition technology to ensure accuracy. This technology also
allows call centers to easily create custom scripts to meet their unique
needs.
For more information on Just Say it speech recognition, click
here, contact the 1Call Division of AMTELCO at (800)356-9148, or (608)838-4194,
or send an e mail to info@1call.com.
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