Great Communications Begin with 1Call!
AMTELCO's 1Call Division is dedicated to serving the unique call center and communication needs of Healthcare and Higher Education facilities. 1Call has been and will continue to be the leader in developing, implementing, and maintaining features and technology designed to streamline communications and contain costs.
1Call Call Center Technology: The ONE complete communications system designed to bring it all together.
- Patient Directories and HL7 Integration
- On-Call Scheduling
- Smart PC Console
- ACD and Statistical Information
- Paging
- Appointment Scheduling
- PDA Applications
- Legacy System Integration
- 1Call Infinity System
Integrate your existing Intranet/Internet and existing telephony networks into one complete communications and call center system. The Infinity system makes it possible to handle calls and access information from virtually anywhere.
1Call eCreator System
The fast and easy way to create scripted web-based applications for your entire enterprise network - without programming! eCreator features drag- and-drop script writing capabilities, speeding and simplifying the whole process.
eLink Hosted Services
1Call also offers eLink ASP Hosted Services for facilities that need the sophisticated features, but want to free their staff from maintaining the system, allowing them to handle other business objectives. You can rest assured that reliability, redundancy, and security are built into all aspects of the 1Call eLink Hosted Services.
Our Commitment
You'll find that 1Call professionals work closely with your team to design a system that meets your facility's specific needs. The design of the 1Call Infinity and eCreator systems focuses on impressive features that are easy to set up and easy to use. These powerful systems offer innovative features that do a lot of work "behind the scenes" so your operators can focus on what they are best at - professional call handling and customer care.
The 1Call Division of AMTELCO has a reputation for complete, professional system support, offering training, installation, and technical support staff on- call on a 24-hour basis. All AMTELCO and 1Call manufacturing is consolidated just outside Madison, in McFarland, Wisconsin.