Appointment Scheduling Solutions
It is important for call centers within healthcare organizations have the ability to easily take calls from patients needing to make, change or cancel medical appointments. An efficient appointment scheduling process will eliminate hang-ups, keep schedules full and ultimately lead to a positive impact on your bottom line.
A system that helps keep everything your operators need in one window on their console and at the operators’ fingertips. Schedule appointments, see which doctor is on-call, how many calls you have waiting, what your follow-up reminders are. (Easily integrates with existing telephony network)
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eCreator
eCreator is a browser based product that makes it easy for a call center operator to set, edit and manage appointments and schedules for people and resources. eCreator also works with 1Call's ProShow appointment reminder system to confirm and remind patients about upcoming appointments.
Software that streamlines and improves operator services and call center performance by taking advantage of the IS Directories, On-Call Schedules, Call and Message Scripting, Dynamic Linking, and Dispatching to handle all possible healthcare call center applications including but not limited to scheduling.
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