1Call Press Releases http://www.1call.com/pressReleases.php 1Call of AMTELCO Press Releases en lisa@amtelco.com (Lisa Gurza) lisa@amtelco.com (Lisa Gurza) 30 Updated Apple miSecureMessages App Offers Enhanced Features http://www.1call.com/news/2012-jan-Apple-miSecureMessages.htm The 1Call Division of AMTELCO is pleased to announce that the miSecureMessages™ App for Apple® devices has been updated, and is now available for download on the iTunes® store

Read the full story


]]> Tue, 17 Jan 2012 12:30:00 CST http://www.1call.com/news/2012-jan-Apple-miSecureMessages.htm 1Call To Attend HIMSS12 and 2012 NAEO Annual Conference http://www.1call.com/news/2012-jan-HIMSS-NAEO.htm The 1Call Division of AMTELCO is pleased to announce that 1Call will have two booth locations at HIMSS12, which will be held February 20-24 in Las Vegas.

Read the full story


]]> Tue, 17 Jan 2012 12:30:00 CST http://www.1call.com/news/2012-jan-HIMSS-NAEO.htm miSecureMessages™ Adds New, Enhanced Reporting Features http://www.1call.com/news/2011-nov-miSecureMessages.htm miSecureMessages™ sends encrypted messages to smartphones and mobile devices, and allows for secure two-way communications, making it vital for maintaining Protected Health Information (PHI).

Read the full story


]]> Mon, 28 Nov 2011 09:30:00 CST http://www.1call.com/news/2011-nov-miSecureMessages.htm Pro Show Now Available as a Hosted Solution http://www.1call.com/news/2011-nov-proShow.htm Healthcare organizations must constantly contend with patients who miss their scheduled appointments without notifying the physician’s office.

Read the full story


]]> Mon, 28 Nov 2011 09:30:00 CST http://www.1call.com/news/2011-nov-proShow.htm miSecureMessages App Available on Android Market http://www.1call.com/news/2011-sep-miSecureMessages.htm The 1Call Division of AMTELCO is pleased to announce that the miSecureMessages App is now available for download to Android™ mobile devices on the Android Market.

Read the full story


]]> Wed, 21 Sep 2011 08:30:00 CST http://www.1call.com/news/2011-sep-miSecureMessages.htm AMTELCO's RED ALERT System HIPAA Compliant http://www.1call.com/news/2011-sep-redAlertHIPAA.htm The 1Call Division of AMTELCO is pleased to announce that the RED ALERT notification system is compliant with the National Institute of Standards and Technology (NIST) information technology security guidelines defined in SP 800.53 and FIPS 199.

Read the full story


]]> Wed, 21 Sep 2011 08:30:00 CST http://www.1call.com/news/2011-sep-redAlertHIPAA.htm AMTELCO Soft Agent Passes Cisco IVT Certification http://www.1call.com/news/2011-sep-softAgentCisco.htm AMTELCO is pleased to announce that the AMTELCO Intelligent Soft Agent and Console has passed Cisco Interoperability Verification Testing (IVT) with the Cisco Unified Contact Center Enterprise (UCCE) and Cisco Unified Communications Manager (UCM).

Read the full story


]]> Wed, 07 Sep 2011 10:00:00 CST http://www.1call.com/news/2011-sep-softAgentCisco.htm AMTELCO Exhibits at Cisco Live 2011 http://www.1call.com/news/2011-july-cisco.htm AMTELCO exhibited at Cisco Live 2011, held July 10-14 in Las Vegas. AMTELCO is a Cisco Registered Developer Technology Partner, providing call center software solutions to a variety of markets, with a focus on healthcare.

Read the full story


]]> Wed, 13 Jul 2011 10:00:00 CST http://www.1call.com/news/2011-july-cisco.htm 1Call Adds Additional Sales Staff http://www.1call.com/news/2011-july-salesStaff.htm To provide better service for healthcare organizations, the 1Call Division of AMTELCO is pleased to announce the addition of three sales representatives to the healthcare and higher education sales team.

Read the full story


]]> Wed, 13 Jul 2011 10:00:00 CST http://www.1call.com/news/2011-july-salesStaff.htm miSecureMessages Adds New Features http://www.1call.com/news/2011-may-misecuremessages.htm The 1Call Division of AMTELCO is pleased to announce powerful new enhancements to the miSecureMessages application.

Read the full story


]]> Fri, 20 May 2011 12:00:00 CST http://www.1call.com/news/2011-may-misecuremessages.htm 1Call Announces 2011 Leadership Conference and Training Seminar http://www.1call.com/news/2011-may-leadershipConference.htm The 1Call Division of AMTELCO is pleased to announce that the Fifth Annual 1Call Leadership Conference Training Seminar will be held September 27-29, 2011, at The Madison Concourse Hotel and Governor's Club, located in downtown Madison, Wisconsin.

Read the full story


]]> Fri, 20 May 2011 12:00:00 CST http://www.1call.com/news/2011-may-leadershipConference.htm Valley Health - Winchester Medical Center Case Study http://1call.com/caseStudies/ValleyHealth.pdf Using Automation to Improve Patient Care by Monitoring Pain Pathways

Download the Case Study


]]> Fri, 22 Apr 2011 11:00:00 CST http://1call.com/caseStudies/ValleyHealth.pdf 1Call Hosts Sessions at NAEO http://www.1call.com/news/2011-mar-naeo.htm The 1Call Division of AMTELCO hosted several sessions at a pre-NAEO conference on Sunday, March 12, 2011. The annual NAEO (National AMTELCO Equipment Owners) conference was held March 13-16 in New Orleans, Louisiana.

Read the full story


]]> Mon, 28 Mar 2011 09:00:00 CST http://www.1call.com/news/2011-mar-naeo.htm NAEO and HIMSS in Las Vegas in 2012 http://www.1call.com/news/2011-mar-himss-naeo.htm Next year’s NAEO (National AMTELCO Equipment Owners) and HIMSS (Healthcare Information and Management Systems Society) conferences will be held concurrently in Las Vegas. NAEO is an independent association of AMTELCO equipment owners, and attracts attendees from around the United States, and around the world.

Read the full story


]]> Mon, 28 Mar 2011 09:00:00 CST http://www.1call.com/news/2011-mar-himss-naeo.htm Capital Health Case Study http://1call.com/caseStudies/CapitalHealth-ProShow.pdf Turning Patient Appointment No Shows into a Hospital-Wide Benefit

Download the Case Study


]]> Fri, 25 Mar 2011 09:00:00 CST http://1call.com/caseStudies/CapitalHealth-ProShow.pdf 1Call Introduces miOnCall – On Call Scheduling Made Easy! http://www.1call.com/news/2011-feb-miOnCall.htm The 1Call Division of AMTELCO is pleased to announce the new subscription-based miOnCall On Call Scheduling solution! miOnCall is a powerful, flexible and completely secure cloud-based on call scheduling application that makes it easy to assign schedule coverage, view schedule coverage, and dispatch messages.

Read the full story


]]> Fri, 18 Feb 2011 09:00:00 CST http://www.1call.com/news/2011-feb-miOnCall.htm 1Call Introduces miSecureMessages Encrypted Messaging http://www.1call.com/news/2011-feb-miSecureMessages.htm The 1Call Division of AMTELCO is pleased to introduce miSecureMessages, a new subscription-based cloud application that pushes encrypted messages to mobile devices using security protection. miSecureMessages is vital to maintaining Protected Health Information (PHI), ensuring healthcare organizations meet HIPAA and HITECH regulations.

Read the full story


]]> Fri, 18 Feb 2011 09:00:00 CST http://www.1call.com/news/2011-feb-miSecureMessages.htm Saving Time and Reducing Errors with Scripted Call Navigation http://www.1call.com/news/2010-dec-scriptedCall.htm As more 1Call customers take advantage of scripting calls, they are realizing even more benefits that help their entire organization.

Read the full story


]]> Thu, 23 Dec 2010 09:00:00 CST http://www.1call.com/news/2010-dec-scriptedCall.htm 1Call Hosts Another Successful Leadership Conference and Training Seminar! http://www.1call.com/news/2010-oct-seminar.htm 1Call’s Fourth Annual Leadership Conference and Training Seminar was held on September 28-30, 2010, at the Madison Marriott West Hotel.

Read the full story


]]> Fri, 29 Oct 2010 09:00:00 CST http://www.1call.com/news/2010-oct-seminar.htm 1Call Introduces Secure Paging and Messaging http://www.1call.com/news/2010-aug-secureMessaging.htm The 1Call Division of AMTELCO is pleased to announce the new 1Call Secure Paging and Messaging solution, helping healthcare organizations meet HIPAA (Health Insurance Portability & Accountability Act) requirements to help keep patient data secure by sending encrypted messages using SSL (Secure Sockets Layer) security protection.

Read the full story


]]> Tue, 31 Aug 2010 09:00:00 CST http://www.1call.com/news/2010-aug-secureMessaging.htm miOnCall App Now Available for the iPad™ http://www.1call.com/news/2010-july-iPadmiOnCall.htm 1Call is pleased to announce that the miOnCall App is now available for the Apple® iPad, and can be downloaded on the Apple iTunes® store.

Read the full story


]]> Thu, 15 Jul 2010 09:00:00 CST http://www.1call.com/news/2010-july-iPadmiOnCall.htm 1Call Introduces On-Call Coverage Checker http://www.1call.com/news/2010-july-onCallCoverageChecker.htm McFarland, WI - July 2010 – The 1Call Division of AMTELCO is pleased to announce the new 1Call Infinity IS On-Call Coverage Checker, which is included as part of Infinity Software Version 5.6.

Read the full story


]]> Thu, 15 Jul 2010 09:00:00 CST http://www.1call.com/news/2010-july-onCallCoverageChecker.htm 1Call Introduces Infinity IS Web Scripts http://www.1call.com/news/2010_may_isWebScripts.htm 1Call is pleased to announce Infinity IS Web Scripts. Using this powerful new feature, hospitals can Web-enable their Infinity IS scripts, providing easier access for operators, physicians, mobile workers, and even customers, if desired.

Read the full story


]]> Tue, 18 May 2010 09:00:00 CST http://www.1call.com/news/2010_may_isWebScripts.htm New iPhone® Apps! http://www.1call.com/news/2010_may_iphone.htm 1Call is pleased to announce new iPhone Apps that are now available for download on the Apple® iTunes® store. These Apps are compatible with iPhone, iPod touch® and Apple’s new iPad™.

Read the full story


]]> Tue, 18 May 2010 09:00:00 CST http://www.1call.com/news/2010_may_iphone.htm 1Call Introduces OnTeam Scheduling http://www.1call.com/news/2010_mar_onTeam.htm 1Call is pleased to introduce OnTeam Scheduling, an advanced workforce-scheduling module that automatically creates complex schedules in seconds!

Read the full story


]]> Mon, 22 Mar 2010 09:00:00 CST http://www.1call.com/news/2010_mar_onTeam.htm 1Call Announces Instant Messaging Tool http://www.1call.com/news/2010_mar_messaging.htm 1Call is pleased to introduce the new Infinity IS Messenger. This new tool provides real-time chat capabilities for a number of 1Call applications, including Infinity Telephone Agent, Soft Agent, Infinity IS Supervisor, and the MiteyMite desktop application.

Read the full story


]]> Mon, 22 Mar 2010 09:00:00 CST http://www.1call.com/news/2010_mar_messaging.htm 1Call Introduces Infinity IS Transformer http://www.1call.com/news/2010_jan_transformer.htm 1Call is pleased to introduce the Infinity IS Transformer, a revolutionary new application that automatically transforms Infinity message tickets into Infinity Intelligent Series (IS) scripts.

Read the full story


]]> Tue, 12 Jan 2010 12:00:00 CST http://www.1call.com/news/2010_jan_transformer.htm AMTELCO Receives Patent for Dynamically Creating Records http://www.1call.com/news/2009_nov_patent.htm The 1Call Division of AMTELCO is pleased to announce the receipt of U.S. patent 7,593,962 for “A System and Method for Dynamically Creating Records.”

Read the full story


]]> Mon, 21 Dec 2009 12:00:00 CST http://www.1call.com/news/2009_nov_patent.htm New Online Training Seminar Format Receives High Marks http://www.1call.com/news/2009_nov_online.htm The 1Call Division of AMTELCO held a series of Online Training Sessions September 29-30, 2009. 1Call customers had the opportunity to attend sessions from their own offices, while listening to the presentation on their phone, and watching on their computers. Several sessions were led by guest speakers from around the US and Canada.

Read the full story


]]> Mon, 21 Dec 2009 12:00:00 CST http://www.1call.com/news/2009_nov_online.htmm Significant Enhancements Added to RED ALERT System http://www.1call.com/news/2009_sep_red.htm The 1Call Division of AMTELCO is pleased to announce a number of significant enhancements for the RED ALERT Emergency and Event Notification system. RED ALERT gives organizations a fast and accurate tool for notifying the appropriate people in emergency situations, along with sending meeting and event reminders.

Read the full story


]]> Thu, 24 Sep 2009 08:00:00 CST http://www.1call.com/news/2009_sep_red.htm 1Call Introduces Infinity IS Appointment Scheduling http://www.1call.com/news/2009_sep_isAppt.htm 1Call is pleased to introduce Infinity IS (Intelligent Series) Appointment Scheduling, a comprehensive and efficient way for handling complex appointment schedules for physicians, resources, clinics, locations, equipment, and more!

Read the full story


]]> Thu, 24 Sep 2009 08:00:00 CST http://www.1call.com/news/2009_sep_isAppt.htm AMTELCO Solution Now Rated "Avaya Compliant" http://www.1call.com/news/2009_aug_avaya.htm AMTELCO, a leading provider of customized call center innovations and software applications, today announced that its RED ALERT Emergency Notification System is compliant with key telephony solutions from Avaya, a leading global provider of business communications applications, systems and services. 

Read the full story


]]> Tue, 11 Aug 2009 08:00:00 CST http://www.1call.com/news/2009_aug_avaya.htm Special Delivery with 1Call's Two-Way SMS Text Messaging! http://www.1call.com/news/2009_july_sms.htm 1Call is pleased to announce a more powerful and efficient method for delivering critical messages with 1Call´s Two-Way SMS text messaging capabilities.

Read the full story


]]> Mon, 13 Jul 2009 08:00:00 CST http://www.1call.com/news/2009_july_sms.htm 1Call Introduces MiteyMite, A Revolutionary Communication Tool http://www.1call.com/news/2009_july_miteyMite.htm 1Call is pleased to introduce MiteyMite, a dynamic software application that allows physicians and all staff enterprise-wide to quickly and easily communicate with fellow staff members.

Read the full story


]]> Mon, 13 Jul 2009 08:00:00 CST http://www.1call.com/news/2009_july_miteyMite.htm AMTELCO Welcomes Black Box Into New Dealer/Distribution Program http://www.1call.com/news/2009_may_blackBox.htm AMTELCO recently announced a new dealer/distribution program that allows partners to offer a number of different AMTELCO telecommunications products to their customers.

Read the full story


]]> Fri, 15 May 2009 08:00:00 CST http://www.1call.com/news/2009_may_blackBox.htm Red Alert Adds ESRI® and Google™ Mapping Capabilities http://www.1call.com/news/2009_mar_redAlert.htm The 1Call Division of AMTELCO is pleased to announce that the Red Alert Emergency and Event Notification system now features industry-standard ESRI® and Google™ mapping capabilities, significantly enhancing the ability to quickly trigger alerts for specific geographic areas.

Read the full story


]]> Tue, 31 Mar 2009 08:00:00 CST http://www.1call.com/news/2009_mar_redAlert.htm 1Call Introduces Synergy HL7! http://www.1call.com/news/2009_mar_synergy.htm The 1Call Division of AMTELCO is pleased to introduce the Synergy HL7 system, instantly communicating HL7 data to the personnel that need it!

Read the full story


]]> Tue, 31 Mar 2009 08:00:00 CST http://www.1call.com/news/2009_mar_synergy.htm 1Call Infinity IS Soft Agent Rated "Avaya Compliant" http://www.1call.com/news/2009_jan_softAgent.htm The 1Call Division of AMTELCO is pleased to announce that the 1Call Infinity IS Soft Agent has received the Avaya DevConnect Compliant Award for successful compliance testing with Avaya, Inc.´s Communication Manager 5.0, and SIP Enablement Services 5.0. AMTELCO is a member of the Avaya DevConnect Program.

Read the full story


]]> Tue, 13 Jan 2009 08:00:00 CST http://www.1call.com/news/2009_jan_softAgent.htm AMTELCO Establishes Dealer Program for Telecommunications Products http://www.1call.com/news/2009_jan_dealer.htm AMTELCO is pleased to announce that it has established a dealer/distribution program that will allow partners to sell a number of different products, including the new Infinity IS Soft Agent.

Read the full story


]]> Tue, 13 Jan 2009 08:00:00 CST http://www.1call.com/news/2009_jan_dealer.htm 1Call Announces Dates for Third Annual Leadership Conference and Training Seminar! http://www.1call.com/news/2008_oct_seminar.htm The 1Call Division of AMTELCO is pleased to announce that the Third Annual Leadership Conference and Training Seminar will be held Tuesday, September 29 through Thursday, October 1, 2009, in Madison, Wisconsin.

Read the full story


]]> Wed, 15 Oct 2008 08:00:00 CST http://www.1call.com/news/2008_oct_seminar.htm 1Call Introduces Revolutionary Infinity IS Soft Agent http://www.1call.com/news/2008_sep_softAgent.htm The 1Call Division of AMTELCO is pleased to announce the new 1Call Infinity IS Soft Agent, which offers revolutionary simplicity to improve both operator and call center performance, instantly impacting an organization´s bottom line.

Read the full story


]]> Fri, 19 Sep 2008 08:00:00 CST http://www.1call.com/news/2008_sep_softAgent.htm AMTELCO Receives Patent for Intelligent Script Swapping http://www.1call.com/news/2008_jun_ISpatent.htm The 1Call Division of AMTELCO is pleased to announce the receipt of U.S. patent 7,359,918 for "A System and Method for Intelligent Script Swapping."

Read the full story


]]> Fri, 20 Jun 2008 08:00:00 CST http://www.1call.com/news/2008_jun_ISpatent.htm 1Call Introduces New Infinity Unity Voice Logger! http://www.1call.com/news/2008_apr_logger.htm The 1Call Division of AMTELCO is pleased to announce the new Infinity Unity Voice Logger.

Read the full story


]]> Fri, 18 Apr 2008 08:00:00 CST http://www.1call.com/news/2008_apr_logger.htm 1Call Hosts Another Successful Leadership Conference and Training Seminar! http://www.1call.com/news/2008_apr_sem.htm The Monona Terrace Convention Center in Madison, Wisconsin, was the location of 1Call´s Second Annual Leadership Conference and Training Seminar, held April 22-24, 2008.

Read the full story


]]> Fri, 18 Apr 2008 08:00:00 CST http://www.1call.com/news/2008_apr_sem.htm Greg Strehlow Joins 1Call Sales Team http://www.1call.com/news/2008_mar_strehlow.htm The 1Call Division of AMTELCO is pleased to announce the addition of Greg Strehlow to the healthcare and higher education sales team.

Read the full story


]]> Fri, 21 Mar 2008 08:00:00 CST http://www.1call.com/news/2008_mar_strehlow.htm 1Call Announces Infinity Software Version 5.5 Release http://www.1call.com/news/2008_mar_inf.htm 1Call is pleased to announce the release of Infinity Software Version 5.5.

Read the full story


]]> Fri, 21 Mar 2008 08:00:00 CST http://www.1call.com/news/2008_mar_inf.htm