McFarland, WI - March 2005 - The 1Call Division of AMTELCO is pleased to announce the introduction of the AMTELCO Resource Library. This Web-based Library saves a significant amount of account set-up time for customers by allowing them to view scripts, download scripts, and then customize scripts to meet their specific needs. Scripts are available for the Infinity Intelligent Messaging module, eCreator, and eCreator IVR (Interactive Voice Response). To further simplify account setup, downloaded scripts may also include databases and reports.

Customers can browse through the various scripts to see unique ways to program accounts. In addition, customers can add their own scripts to the Library to share with other customers. This makes the Library truly interactive, with new scripts constantly being added by AMTELCO, along with AMTELCO and 1Call customers. The Library includes easy instructions for submitting scripts, databases, and reports.

The Resource Library includes scripts for all types of applications, including general messaging calculations (age), medical messaging, prescription refills, insurance inquiries, patient placement, appointment taking, appointment reminders, physician referral, help desk, data collection/information requests, code calls, console calls, surveys, and more.

The AMTELCO Resource Library is available to all AMTELCO and 1Call customers. Users access the Library by visiting www.amtelco.com/library, and can log in by simply using their AMTELCO Service Log In and Password.

For more information on the new AMTELCO Resource Library, call 1Call at (800)356-9148,
(608)838-4194, visit www.1call.com, or send an e-mail to info@1call.com.