McFarland, WI - January 2006 - The 1Call Division of AMTELCO is pleased to announce that the RED ALERT system has received the 2005 “Product of the Year” Award from Technology Marketing Corporation (TMC®)’s Customer Inter@ction Solutions® magazine.

“We are very pleased that RED ALERT was selected as the ‘Product of the Year.’ RED ALERT offers an innovative and comprehensive package for handling everything from staffing shortages, to emergency situations, and even routine meeting reminders. Because it allows healthcare organizations to instantly notify, respond, and communicate in any type of situation, RED ALERT is also a vital part of an organization’s HEICS plan,” said Tom Curtin, AMTELCO President.

“Each year, Customer Inter@ction Solutions magazine bestows its ‘Product of the Year’ awards on companies that have demonstrated excellence in technological advancement and application refinements.  AMTELCO has demonstrated to the editors of Customer Inter@ction Solutions that RED ALERT has gone the extra mile to help improve both the customer experience and the ROI for the companies that use them,” according to Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Inter@ction Solutions.

RED ALERT is widely used in healthcare organizations, along with a number of other industries.  The RED ALERT instant notification system is extremely easy to set up and use, and can also provide On-Demand Conference Calls for ongoing communications, as well as recording for historical accuracy and training.

The “Product of the Year” Award winners for 2005 will be highlighted in the January and February 2006 issues of Customer Inter@ction Solutions magazine.