McFarland, WI - April 2008 – The 1Call Division of AMTELCO is pleased to announce the new Infinity Unity Voice Logger. Since it was first introduced in 2001, the software-based Infinity Voice Logger has recorded countless hours of phone calls, helping verify that all calls, including critical ones, were handled correctly. And now, the new server-based Unity Voice Logger provides an even more reliable call recording solution that is easy to configure, easy to maintain, and easy to secure, giving healthcare organizations the ultimate in unified voice communications.

The server-based Unity Voice Logger simplifies connecting both local and remote operator workstations, and also reduces bandwidth consumption. Operators can use traditional hardwired connections, dialup connections, or even VoIP connections. Unity Voice Logger offers the ability to capture operator screen snapshots along with recordings, allowing supervisors to see exactly what the operator was seeing while handling a call, and also includes the Agent Assessment form, a customizable electronic form that allows supervisors to rate each operator’s call handling performance.

For more information on the new 1Call Infinity Unity Voice Logger, and all the powerful new features, call 1Call at (800)356-9148, (608)838-4194, visit www.1call.com, or send an e-mail to info@1call.com.