1Call Press Releases
1Call Introduces Infinity IS Appointment Scheduling
McFarland, WI - September 2009 – 1Call is pleased to introduce Infinity IS (Intelligent Series) Appointment Scheduling, a comprehensive and efficient way for handling complex appointment schedules for physicians, resources, clinics, locations, equipment, and more! Appointment Scheduling is the latest enhancement to the IS Suite of Call Center tools.
The Infinity IS Appointment Scheduling module:
- Allows customized appointment scheduling for each physician or clinic
- Includes flexible scheduling options, with varied appointment durations depending on appointment/procedure type
- Provides easy-to-follow operator scripts to simplify the scheduling process
- Furnishes accurate scheduling information, as schedules are saved and updated as soon as appointments are scheduled
- Synchronizes with Microsoft® Outlook® comprehensive calendar integration
- Offers a Web interface for easy access from anywhere
- Allows appointment confirmations to be sent to physicians, patients, and staff
- Features a tight integration with the IS On-Call Scheduling, Directory, and Dispatching modules
AMTELCO’s Director, R&D Software, Kevin Beale, said, “Infinity IS Appointment Scheduling gives healthcare call centers another powerful tool. This addition complements the IS On-Call Scheduling and Enterprise-Wide and Mobile Apps, giving healthcare organizations a complete scheduling package. We look forward to working with existing and new customers on the powerful scheduling opportunities now available to them.”
For more information on 1Call Scheduling, contact 1Call at (800)225-6035, visit
www.1call.com, or
e-mail info@1call.com.