1Call Press Releases

1Call Introduces Infinity IS Web Scripts

McFarland, WI - May 2010 – 1Call is pleased to announce Infinity IS Web Scripts. Using this powerful new feature, hospitals can Web-enable their Infinity IS scripts, providing easier access for operators, physicians, mobile workers, and even customers, if desired.

Using Infinity IS Web Scripts, a data collection script is presented via a Web browser. Specific scripts can be created for the call center calls, for departments, or for public Web access. Infinity IS Web Scripts are an ideal tool for data collection applications, and can also be used as an easy way to roll out data collection applications to “test-drive” a new script prior to use by the call center.

For public scripts, the viewer could start entering information in a script, and then request operator assistance. The operator can then continue the script where the caller stopped. The Web-based Infinity IS Message Scripts can also look up existing information, saving time and helping ensure accuracy. In addition, message scripts can access Infinity IS Web On-Call and Directory Messaging.

AMTELCO President Tom Curtin said, “Infinity IS Web Scripts present tremendous new opportunities for healthcare customers to offer data collection scripts throughout the hospital that branch and look up data automatically through integrated HL7 messaging. This lets hospitals use their own creativity and make their own interface, providing even better service for their customers. Web-accessible scripts offer more convenience for both medical staff and for customers.”

For more information, contact 1Call at (800)225-6035, visit www.1call.com, or e-mail info@1call.com.