1Call Press Releases

AMTELCO To Exhibit at Cisco Live 2012

McFarland, WI - March 2012 – AMTELCO will be an exhibitor, located in Booth 2529, at Cisco Live 2012, which will be held June 10-14 in San Diego. AMTELCO is a Cisco Registered Developer Technology Partner, providing call center software solutions to a variety of markets, with a focus on healthcare.

AMTELCO will be offering a number of powerful software solutions for Cisco Live attendees, including the SIP-based Soft Agent intelligent console, which improves enterprise-wide communications, reduces agent training time by as much as 80% using Scripted Call Flow Navigation to easily guide agents through calls, and reducing call time by up to 30%.

AMTELCO uses Cisco’s SIP and CTIOS tools to integrate with Cisco’s Unified Communications Manager (UCM) and Unified Contact Center Enterprise (UCCE) solutions, providing Cisco-based enterprises with access to AMTELCO’s powerful suite of call center solutions.

According to Tom Curtin, AMTELCO President, “After a very successful Cisco Live 2011 conference, we are looking forward to another excellent opportunity to show the Cisco Live 2012 attendees the many robust and cost-saving solutions AMTELCO provides to help Cisco users streamline communications throughout their enterprises, directly improving their bottom line.”

AMTELCO develops communication solutions for a variety of markets, including Healthcare, Education, Commercial Call Center, TAS, Government, and Military.

For more information on the complete line of AMTELCO solutions, visit Cisco Live 2012 Booth 2529, or contact AMTELCO at (800)356-9148, or e-mail info@amtelco.com.