Since 1976, Amtelco has been providing innovative communication solutions to call centers around the world. In 1997, the 1Call Division was formed to offer enterprise-wide communication solutions designed specifically for healthcare organizations.
The 1Call Division of AMTELCO is pleased to announce that miSecureMessages integrates with Spectralink PIVOT™ smartphones. The PIVOT smartphones are based on the Android™ platform, offering an easy integration with the miSecureMessages Android App.
The interoperability of AMTELCO’s miSecureMessages encrypted two-way smartphone and tablet messaging application with the PIVOT™ smartphone line by Spectralink is a match that was made with the needs of healthcare institutions and medical messaging services in mind.
What Our Customers Are Saying... "The installation by AMTELCO was fabulous and the AMTELCO folks were just great. When I talk to folks, I always compliment AMTELCO’s service. I just feel like the technicians and trainers are always there for me. If I have a question, I just send it off to the trainers and someone always gets back with me. If they can’t answer my question, we set up a time to talk."
When a suspicious substance was found in a Las Vegas hotel room on Thursday, February 28, 2008, the Nevada National Guard’s 92nd Civil Support Team (CST) was called for assistance. The substance tested positive for ricin, a poison found naturally in castor beans.
1Call is pleased to announce that the AMTELCO Soft Agent Attendant Console Solution is available on the Cisco Marketplace. AMTELCO is a Cisco Solution Partner member. The Soft Agent Attendant Console Solution is certified with both the Cisco Unified Contact Center Enterprise (UCCE) 8.5, and the Cisco Unified Contact Center Express (UCCX) 9.0 platforms.
Methodist Medical Center wanted to be prepared for any type of situation that might arise. They investigated AMTELCO’s RED ALERT system as a more efficient way to handle disaster conditions and various code calls to their call center.