Physician Referral and Consults Solutions
Physician Referral drives revenue to the healthcare facility through a natural progression of referring an doctor to the patient who then wants to make an appointment.
Patient-to-Physician Referral
1Call’s Physician Referral tools make it easy for operators to find the right physician for patients. Both solutions listed below have the built-in technology to provide operators with a script that guides them through asking patients the information necessary to complete a physician referral. Once the information is obtained, our 1Call solutions display a list of all the physicians that match the patient’s criteria.
Physician-to-Physician Consult/Referral
1Call's Physician-to-Physician Consult/Referral script easily walks the operator through asking the correct protocol questions to the calling physician and then automatically (based on responses) selects a specialist in the needed field of medicine to call/patch the calling physician to. The operator may stay on the call with the specialist and calling physician to provide scheduling for possible patient appointments.
A system that keeps everything your operators need in one window on their console and at the operators’ fingertips. See which doctor is on-call, how many calls you have waiting, what your follow-up reminders are. (Easily integrates with existing telephony network or VoIP system)
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An easy-to-use script-building Web application. Build scripts for your operators for any scenario, ensuring that all the necessary data is recorded. (Easily integrates with existing telephony network or VoIP system)
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