Customer Support

Resource & On-Call SchedulingExperience You Can Trust

Each 1Call system comes with the benefit of AMTELCO’s years of experience in the field of call handling and messaging. Thousands of 1Call and AMTELCO systems are in operation around the world, 24 hours each day.

With You Every Step of the Way

We encourage each organization to work closely with our team of consultants and engineers through each phase of system planning, configuration, and implementation. This helps ensure that your 1Call systems are at their optimum performance levels to meet all the communication needs of your organization.

At Your Service

Assistance for your 1Call systems is available 24 hours a day, 365 days a year. A one-year support agreement is included with each 1Call system, giving customers a toll-free number to call, as well as unlimited access to AMTELCO’s on-line Tech Helper site to download manuals, software updates, and much more.

Contact Us:

Phone:
800.225.6035
608.838.4194

Fax:
608.838.8367

E-Mail:
info@1call.com

Online:
Information Request Form

Mail:
1Call - Division of AMTELCO
4800 Curtin Dr.
McFarland, WI 53558

Support Requests
Tech Helper - Service Contract Customers
Non-Contract Support Request

For Technical Assistance…
Call 800.553.7679 and enter your identification code. Technicians instantly see your organization’s specific information, making it possible to answer your questions quickly and efficiently.

www.1Call.com ©