Support You Can Count On!

When you need assistance, getting the help you need should be fast and reliable. This is also the case when you need help with your call center system. So how does 1Call’s support team rate?

You’ll be happy to know that 1Call offers “5-Star After-the-Sale Service.” And it’s more than just a slogan – it’s included with every 1Call system! 1Call’s 5-Star Service and Support is available 24 hours a day, 365 days a year - whenever you need it.

But don’t just take our word for it; here’s what our healthcare customers tell us:

“The installation by Amtelco was fabulous and the Amtelco folks were just great. When I talk to folks, I always compliment Amtelco’s service. I just feel like the technicians and trainers are always there for me. If I have a question, I just send it off to the trainers and someone always gets back with me.”

“As a hospital, lives depend on us staying up and running. I could not tell you the number of times Amtelco has brought us through the fire, or hurricane for that matter, including the very complex and messy change out or upgrade of several PBXs at different sites. For part of that process, Infinity was the ONLY thing working in our telephony environment. With all our quirks and oddities, I am truly grateful for Field Service. I know I would not want to live without the safety net.”  

“The vendor support is excellent and the company is always open to new concepts and requests.”

1Call’s Customer Support staff, including trainers, installers, project managers, and technical support have an average tenure of 15 years! (That’s longer than many companies have even been in business, and TWICE that of our nearest competition!)

So what are you waiting for? Find out more about 1Call here!

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