Blog

12
Jan

3 Lessons COVID-19 Taught About Streamlining Communication in a Crisis

Critical Communications
Secure Messaging

A nurse in PPE waits to help her next COVID-19 patient.

5
Jan

How to Ensure Effective Communication While Working from Home

Critical Communications
Secure Messaging

An employee communicates via her cell phone while working from home.

29
Dec

Interoperability in the Call Center: A Natural Solution

1Call
Healthcare Call Center
Hospital Call Center

A call center operator.

22
Dec

New Year's Message from Tom Curtin - President, American Tel-A-Systems

1Call
Amtelco

Loading bar status image showing the year 2021 is loading.

15
Dec

Protecting ePHI and Improving Clinical Workflows with Secure Messaging

Secure Messaging

Nurse wearing PPE uses a secure messaging app on a tablet.

7
Dec

Remote Health Monitoring and Care Management

Clinical Communications
Critical Communications
Healthcare

A patient speaks to her doctor using her cell phone from the comfort of her home.

1
Dec

Integration Engines Bridge Clinical Communication Gaps

1Call
Clinical Communications
Middleware

A customer talks about how her hospital uses 1Call's integration engine.

24
Nov

Why a Single Source of Truth (SSOT) is Crucial for Health Information Technology and Electronic Health Records

1Call

A doctor uses a tablet to access a patient's electronic health record.

17
Nov

How Do Fingerprint Scanners Work?

1Call
Healthcare

A person scans their fingerprint using their smartwatch.

16
Nov

Soft Agent rated “Avaya compliant,” compatible with Avaya OneCloud™ CCaaS solutions

1Call
Amtelco
Avaya

Vintage type-set letters spell "Press Release."