Blog

4
Aug

Healthcare Call Centers Help Bring Care to the Medically Underserved

Healthcare
Healthcare Call Center
Hospital Call Center

An elderly woman talks on the phone from her living room.

28
Jul

Reducing Hospital Readmissions With Simple Post-Discharge Calls (part 2)

Clinical Communications
Critical Communications
Healthcare

Nurse calls patient for a follow-up after they've been discharged from the hospital.

21
Jul

Reducing Hospital Readmissions With Simple Post-Discharge Calls

Clinical Communications
Critical Communications
Healthcare

Medical profession calls a post-discharged patient.

15
Jul

1Call Announces App Now Available in the Epic App Orchard

1Call
Call Handling
Electronic Medical Record

Woman using tablet with the words "press release" overlay.

14
Jul

Using Red Alert For Emergency Notifications, Critical Alerts, And Mass Communication

1Call
Critical Alerts
Emergency Notification System

Healthcare alert notification concept with doctor and wooden blocks.

7
Jul

Nova Scotia Health Authority Turns Patient Appointment No-Shows Into a Hospital-Wide Benefit

1Call
Healthcare

Patient receives reminder phone call about an upcoming doctor's appointment.

30
Jun

Virtually Consolidating Multiple and Multi-State Hospital Call Centers

1Call
Healthcare Call Center
Hospital Call Center

Concept illustrating a virtual server consolidating multiple hospital call centers.

23
Jun

The Role of Hospital Call Centers

1Call
Healthcare Call Center
Hospital Call Center

Smiling operator in a hospital call center.

16
Jun

Compelled by COVID-19, the Future of Healthcare is Here with Help from Telehealth and Hospital Call Centers

1Call
Healthcare Call Center
Hospital Call Center

Doctor speaks to her patient via a laptop during the COVID-19 crisis using telehealth technology.

9
Jun

Tom Curtin, President of Amtelco, Shares Tips for Choosing a Secure Messaging App

1Call
Amtelco
Secure Messaging

Photo of Tom Curtin, President of Amtelco