1Call’s Genesis Intelligent Series Receives Unify Certification

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The 1Call Division of Amtelco received interoperability certification for the Genesis Intelligent Series call center console solution with the version 8.x Unify OpenScape 4000 PBX (private branch exchange) by the Unify Technology Partner Program, based in Munich, Germany, on December 3, 2018. Amtelco is Unify Technology Partner, with Advanced Level Status.
 
Testing of the Interoperability between 1Call’s Genesis Intelligent Series solution and Unify’s open SIP interface for the OpenScape 4000 PBX was conducted remotely in October by 1Call’s PBX Integration Lab staff in McFarland, Wisconsin, and the Unify Communications Development Lab in Beersel, Belgium.
 
1Call received interoperability certification from Unify in 2016 for the Infinity Intelligent Series call center console solution with the version 7.x Unify OpenScape 4000 PBX. According to Amtelco President Tom Curtin, “Amtelco is extremely excited to have this certification to bring to our wonderful partner-customers that are looking forward to getting the best of Unify and Genesis in one tight integration.”
 
Unify, one of the world’s leading providers of integrated communication solutions, is a subsidiary of Atos, Inc. Atos, a European IT services corporation headquartered in Bezons, France, acquired Unify and the OpenScape 4000 PBX in 2016 from Gores Group and Siemens.
 
For more information about 1Call’s Genesis Intelligent Series for hospitals, clinics, and healthcare enterprises, contact 1Call at 800-225-6035 or send an e-mail to info@1call.com.

 

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