1Call Customer Testimonials – Hospital Communication
1Call has been helping hospital call centers with their communication technology needs since 1997. Today, our highly interoperable software is also used within hospitals and care settings to bridge communication gaps between different systems and departments. We understand that investing in and maintaining a communication system in healthcare requires a significant commitment of staff time and resources.
Our customers know their success is important to us and we are available for support, training, and guidance. 1Call is proud to partner with hospitals to improve clinical communications and care team coordination to ultimately help healthcare professionals save lives.
In this series, we’re posting short snippets of testimonials from some of our customers (see below). Click on the photo to view the full video. Thanks to all of our wonderful customers who agreed to share their experiences on video!
“I've worked with various vendors in the past, for different software features, and I have found that Amtelco, the training and service departments are far superior to a lot of their competitors and to a lot of other vendors. You immediately receive a response when you initiate a call, whether it's by phone or by email. You have someone to call you right back. There's just no comparison. They're friendly, you know people by name, and it's just a great company to do business with.”
Alicia Wise, IS Project Coordinator
"Oh, they've been fantastic. They have been more of a business partner than I think any vendor I've ever dealt with, and I've worked in IT for 31 years."
Kathy Mealer, Information Services Manager
West Tennessee Healthcare
"Our experience with Amtelco trainers has been phenomenal. One of the things that is paramount to us is to have someone that understands our business and then to be able to translate that into the format in which we need. That's what we have found, that our trainers understand what we're saying and how we can build on that."
Linda Bigley, Former Call Centers Manager
The Cleveland Clinic
Click here to contact 1Call or schedule a demo and find out more about our enterprise-wide communication solutions.