Efficient Communications-Steps for Automating, Streamlining and Improving Healthcare Communications (Part 5)
Advantages of Automation
Automation reduces response time and staffing costs by removing the need for a staff member to identify an issue and deliver the message. Not only is the message sent immediately, reducing lag time, it also reduces the amount of staff resources allocated to rote tasks.
Automation also greatly removes opportunities for human errors, such as forgetting to deliver the message or delivering the message to the wrong recipient.