Blog

26
Feb

Encrypted BYOD Messaging as a Pager Replacement

Clinical Communications
Secure Messaging

Concept of a doctor looking at xrays via his tablet.

11
Feb

How to Prevent Two of the Most Common HIPAA Violations

1Call
HIPAA Compliant
Secure Messaging

Concept of doctor using a laptop with various medical icons to represent areas that need HIPAA protection.

28
Jan

BYOD: the what, the why, and the how

Clinical Communications
Secure Messaging

A woman holds her cell phone up.

7
Jan

Why Hackers Target Your Electronic Medical Records (EMR) Instead of Your Credit Cards

1Call
Electronic Medical Record

A smart tablet displays a patient's electronic medical record.

24
Dec

Thanks to Our Customers and Employees

1Call
Amtelco

Amtelco_2019_Collage

10
Dec

The Internet of Medical Things (IoMT)

1Call
Healthcare

Concept of electronic medical information being access via a smart phone.

5
Dec

Combating Alarm Fatigue

Alarm Management
Clinical Alerts
Critical Alerts

A nurse covers her ears to convey alarm fatigue.

26
Nov

Integrated Software Supports Patient Advocate Nurses

1Call
Clinical Communications
Healthcare

A patient advocate nurse on the phone assisting a patient.

12
Nov

Choosing a Hosted Service Provider

1Call
Amtelco
Call Handling

Close-up of a server rack.

29
Oct

The Call Center’s Role in Behavior Counseling

Critical Communications
Healthcare Call Center
Operator Services

Blurred view of operator in a call center. Pair of headsets in focus in foreground.