News

23
Jun

Efficient Communications-Steps for Automating, Streamlining and Improving Healthcare Communications (Part 3)

1Call
Amtelco
Automation

The Consequences of Communication Breakdowns

The impact of ineffective communications has a significant role on the quality of care patients receive as well as on healthcare organizations’ bottom lines.

19
Jun

Efficient Communications-Steps for Automating, Streamlining and Improving Healthcare Communications (Part 2)

1Call
Amtelco
Healthcare

Healthcare Communication Chain

15
Jun

Efficient Communications-Steps for Automating, Streamlining and Improving Healthcare Communications (Part 1)

1Call
Amtelco
Automation

The average 500-bed hospital in the United States loses $4 million each year directly due to inefficient communication, according to a study published in the Journal of Healthcare Management. Effective and efficient communication is essential to fulfilling a healthcare organization’s mission of providing high quality care.

9
Jun

miSecureMessages Adds New Functionality with New Server Version 6.5

1Call
Amtelco
Secure Messaging

Amtelco’s 1Call Division is pleased to announce the release of miSecureMessages Server Version 6.5, with enhancements for both users and administrators.

User Features

7
Jun

Amtelco Genesis and Soft Agent Successfully Complete Compliance Testing

1Call
Amtelco
Healthcare Call Center

The 1Call Division of Amtelco is pleased to announce that the Genesis Intelligent Series solution and Intelligent Soft Agent have both successfully completed Avaya DevConnect Compliance Testing.

6
Jun

Registration Now Open for 1Call Leadership and Training Seminar

1Call
Amtelco
Healthcare Call Center
Secure Messaging

1Call is pleased to announce that registration is now open for the Eleventh Annual 1Call Leadership and Training Seminar! The conference will be held September 12-14, 2017, at The Madison Concourse Hotel, in downtown Madison, Wisconsin.

Topics currently scheduled include:

6
Feb

How Secure Is Your Information?

HIPAA Compliant
Hospital
Secure Messaging

We live in an information-driven world: advents such as big data, cloud-based storage, and online databases allow for the gathering and storing of information to a degree unimaginable just a generation ago. Unfortunately, the sheer volume of information and data-- much of it personal-- means we also live in a world increasingly prone to violations of privacy.

3
Feb

miSecureMessages Celebrates Six Years of Secure Texting, along with New Server Version 6.5!

HIPAA Compliant
Hospital
Secure Messaging

The 1Call Division of AMTELCO is pleased to announce that miSecureMessages is celebrating six years of secure texting and messaging. Since being introduced in February 2011, miSecureMessages has continued to be vital to maintaining Protected Health Information (PHI), ensuring healthcare organizations meet HIPAA and HITECH regulations.

2
Feb

1Call Announces Presentation Schedule for HIMSS17

1Call
Healthcare Call Center
Hospital Call Center

The 1Call Division of AMTELCO is pleased to announce a schedule for presentations in HIMSS Booth #6453. The presentation, titled “Solving Your Communications Challenges with 1Call Solutions” will be held on:

19
Jan

AMTELCO’s 1Call Division Partners with Saudico Electronic Systems (SES) to Provide Healthcare Communications Solutions in Saudi Arabia

Healthcare Call Center
Hospital Call Center
Hospital Switchboard

AMTELCO’s 1Call Division and Saudico Electronic Systems (SES) have established a partnership for distributing 1Call healthcare communications products in Saudi Arabia.