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Blog

10
Dec

The Internet of Medical Things (IoMT)

1Call
Healthcare

Concept of electronic medical information being access via a smart phone.

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5
Dec

Combating Alarm Fatigue

Alarm Management
Clinical Alerts
Critical Alerts

A nurse covers her ears to convey alarm fatigue.

  • Read more about Combating Alarm Fatigue
26
Nov

Integrated Software Supports Patient Advocate Nurses

1Call
Clinical Communications
Healthcare

A patient advocate nurse on the phone assisting a patient.

  • Read more about Integrated Software Supports Patient Advocate Nurses
12
Nov

Choosing a Hosted Service Provider

1Call
Amtelco
Call Handling

Close-up of a server rack.

  • Read more about Choosing a Hosted Service Provider
29
Oct

The Call Center’s Role in Behavior Counseling

Critical Communications
Healthcare Call Center
Operator Services

Blurred view of operator in a call center. Pair of headsets in focus in foreground.

  • Read more about The Call Center’s Role in Behavior Counseling
15
Oct

Efficient Hospital Communications: Steps for Automating, Streamlining, and Improving Healthcare Communications

1Call
Automation
Clinical Communications

Hospital communication concept with doctor accessing various information via a smart watch.

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8
Oct

How Secure Is Your Information?

1Call
Secure Messaging

A doctor text patient health information to the care team.

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1
Oct

1Call Customer Service

1Call
Customer Service
Customer Support

Group of happy customer service representatives.

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24
Sep

Spotlight: 1Call Customer Service Testimonials

1Call
Customer Service
Customer Support

Customer service reps talk to customers on the phone.

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17
Sep

1Call Customer Service Testimonial by Donna Jones of The University of Tennessee Medical Center

1Call
Customer Service
Customer Support

Text displayed, "We love our customers."

  • Read more about 1Call Customer Service Testimonial by Donna Jones of The University of Tennessee Medical Center
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