1Call | News

Feb

The Healthcare Information Management System Society (#HIMSS16) conference is being held this year in Las Vegas on February 29 through March 4. One of the buzzwords that will undoubtedly be heard is “interoperability.” In healthcare, interoperability refers to the ability of different technology and information systems to share and use the data that has been exchanged.

Read more about What to look for at HIMSS16-Interoperability

Nov

1Call Introduces New Script Pro Professional Services Team Member

Hospital Call Center

Hospital Console Software

Secure Messaging

1Call welcomes Carolyn Sonnefeld as a Script Pro team member! Carolyn currently works as a Telecommunications Analyst at Mercy Medical Center in Canton, Ohio. In this position, Carolyn finds innovative ways to use the 1Call Intelligent Series (IS) platform to meet her organization’s diverse call handling needs.

Read more about 1Call Introduces New Script Pro Professional Services Team Member

Nov

1Call Hosts Record-Setting Conference

1Call is pleased to report that the Ninth Annual Leadership Conference and Training Seminar was another huge success! Held September 15-17, 2015, in downtown Madison, Wisconsin, this year’s event drew attendees from around the United States.

Read more about 1Call Hosts Record-Setting Conference

Nov

AMTELCO Receives ShoreTel Certification

Healthcare Call Center

Hospital Call Center

Hospital Console Software

ShoreTel

The 1Call Division of AMTELCO is pleased to announce it has completed successful testing with ShoreTel, and received certification for the Infinity system. Infinity interfaces with ShoreTel via SIP trunking.

Read more about AMTELCO Receives ShoreTel Certification

Nov

The Centralized or Silo-ed Approach for Health System Departments

On Call Scheduling

Reporting

1Call on-call

Read more about The Centralized or Silo-ed Approach for Health System Departments

Jun

AMTELCO Receives 2015 DevConnect Partner Excellence Award

Avaya

Call Handling

DevConnect

Hospital Console Software

The 1Call Division of AMTELCO is pleased to announce that AMTELCO received a 2015 Avaya DevConnect Partner Excellence Innovation Award. The award was presented during the opening of the IAUG Converge2015 Expo on June 15, 2015, in Denver, Colorado.

Read more about AMTELCO Receives 2015 DevConnect Partner Excellence Award

Jun

1Call-One Company, One Solution and Recent Innovations

Automated Alerts

On Call Scheduling

Secure Messaging

1Call Secure Hospital Communications

One Company, One Solution

Read more about 1Call-One Company, One Solution and Recent Innovations

May

1Call-Powerful Solutions and Important Partnerships

1Call features a complete line of modular solutions specifically designed to streamline enterprise-wide communications, eliminate errors, and reduce training time for new operators.

Read more about 1Call-Powerful Solutions and Important Partnerships

May

1Call-Backed By First Class Customer Care

1Call

Amtelco

Customer Support

Since 1976, Amtelco has been providing innovative communication solutions to call centers around the world. In 1997, the 1Call Division was formed to offer enterprise-wide communication solutions designed specifically for healthcare organizations.