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Blog

3
Jul

How Do Healthcare Providers Use Encryption to Protect ePHI? Part 2 of 4

1Call
Electronic Medical Record
Healthcare

1Call-Healthcare-Encryption

  • Read more about How Do Healthcare Providers Use Encryption to Protect ePHI? Part 2 of 4
26
Jun

Healthcare Providers Use Encryption to Protect ePHI, But What is Encryption? Part 1 of 4

1Call

1Call-Encryption-Healthcare-Hospital-ePHI-EHR

  • Read more about Healthcare Providers Use Encryption to Protect ePHI, But What is Encryption? Part 1 of 4
19
Jun

1Call Announces Brad Swift as a Contract Services Sales Manager

1Call
Healthcare
Hospital

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  • Read more about 1Call Announces Brad Swift as a Contract Services Sales Manager
19
Jun

How 1Call and Amtelco Earns Our 5-Star Customer Service Rating*

1Call
Customer Service

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  • Read more about How 1Call and Amtelco Earns Our 5-Star Customer Service Rating*
12
Jun

MergeComm - Middleware that Bridges the Gap Between Different Communication Platforms

1Call
Clinical Communications
Middleware

Alicia-Wise-1Call-Amtelco-MergeComm-Integration-Engine-Middleware

  • Read more about MergeComm - Middleware that Bridges the Gap Between Different Communication Platforms
5
Jun

Call Flow Scripting for Hospital Call Centers

1Call
Attendant Console
Hospital Call Center

Holly-Ritchison-1Call-Amtelco-Call-Flow-Scripts

  • Read more about Call Flow Scripting for Hospital Call Centers
4
Jun

Amtelco’s Genesis Intelligent Series Release 5.1 Now Rated “Avaya Compliant”

1Call
Amtelco

Amtelco-Avaya-Compliant-Genesis

  • Read more about Amtelco’s Genesis Intelligent Series Release 5.1 Now Rated “Avaya Compliant”
29
May

Helping Hospital Call Centers with Disaster Preparedness, Business Continuity, and Disaster Recovery

1Call
Critical Communications
Hospital Call Center

Rossi-Fraenkel-1Call-Amtelco-Business-Continuity-Disaster-Preparedness

  • Read more about Helping Hospital Call Centers with Disaster Preparedness, Business Continuity, and Disaster Recovery
22
May

Using the miSecureMessages Secure Texting App

1Call
Amtelco
Secure Messaging

Evelyn-Portinari-1Call-Amtelco-miSecureMessages

  • Read more about Using the miSecureMessages Secure Texting App
15
May

Remote and In-person Support and Training for Hospital Call Centers

1Call
Customer Service
Customer Support

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  • Read more about Remote and In-person Support and Training for Hospital Call Centers
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    • Call Center / Operator Console
    • Call Center Agent Scripting
    • Personnel Directories
    • On-Call Scheduling
    • Reduce Patient No-Shows
    • HIPAA Compliant Communications
    • Emergency Notifications
    • Voice Services
    • Web-Based Communication
    • Call Analytics
    • Physician Answering Service Software
    • Hospital Paging System
  • Products
    • Infinity and Soft Agent
    • Genesis and Soft Agent
    • Call Center Scripting Software
    • Personnel Directories Software
    • On-Call Software
    • Medical Appointment Reminders
    • Secure Text Messaging
    • Voice Software
    • Conference Bridge
    • Web-Based Applications
    • Notifications
    • Analytics Dashboard
  • Support
    • Contracted Services
    • Customer Service
  • Partners
  • Blog
  • Events

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1Call - Division of AMTELCO
4800 Curtin Dr.
McFarland, WI 53558
800.225.6035
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