Improved Appointment Show Rates
1Call’s Medical Appointment Reminders streamlines the process of notifying patients about upcoming appointments and can improve your organization’s appointment show rate. HIPAA-compliant, customized reminders can be sent at predetermined times and repeated if necessary.
Enhanced Appointment Confirmation
Before initiating a reminder, the system can verify if the recipient is on a “Do Not Call” list, if multiple appointments are scheduled for the same day, and if an appointment is for an adult or child.
When a patient receives an appointment reminder and needs to reschedule, they can respond to the message and connect to the scheduling desk.
The second word got out about the impact we had made with 1Call's medical appointment reminders, we had people lined up down the block. Everyone wanted the same thing.”
— Betty Bouchie
Senior Systems Analyst for Capital Health Voice Services, Nova Scotia
Designed to Meet Your Needs
Our Medical Appointment Reminders will work with existing appointment software. Call centers can become more valuable to a hospital enterprise by using the versatile system to send physician and staff meeting reminders, class reminders, or virtually any type of notification service needed.
Reporting helps managers keep track of the outcome of each notification attempt, and includes message reporting based on call and message statistical data. This information can be used to create the various types of reports and stats your organization needs.