Emergency Notification Software
Automated communications, such as notification and reminder technology, can help hospitals ensure that each and every resource, from the most advanced piece of medical equipment to essential personnel, is utilized to its full potential via our notification system.
MergeComm is 1Call’s integration engine and event notification software system designed specifically to merge and expedite enterprise-wide communications in healthcare environments. MergeComm captures requests from hospital systems, such as ADT messages, nurse call messages, alerts, alarms, orders, and appointments, then our emergency notification software instantly sends those messages to the designated recipients using a wide variety of methods, including Vocera badges, IP phones from Cisco and Spectralink, SMS, e-mail, 1Call’s miSecureMessages HIPAA-compliant encrypted messaging app, and more.
With MergeComm, the notifications are automated, based on configurable rules so they can be customized to fit your hospital’s needs. MergeComm can send notifications to an individual, an entire group, or the current on-call personnel, via their preferred contact method, using 1Call’s on-call scheduling module. Recipients can respond quickly, helping you provide better patient care for your organization. All statistics are accumulated for each notification, providing an easy-to-follow audit trail for reporting purposes, as well as to help your organization refine your communication processes throughout your entire enterprise.
Automated notifications and reminders can empower healthcare organizations to create new efficiencies while improving the quality and consistency of each interaction. Hospitals can reach more people in less time, while significantly reducing their communications-related costs. 1Call’s notification system can be used for emergencies, events, changes in weather, or for everyday reminders. Features of our notification solution include:
- Advance planning of notifications
- Fast notifications
- Multilingual capabilities
- Built-in security
- Real-time monitoring and reporting
- Flexible notification options
- Recipients can be notified via SMS text messaging, email, pagers, automated phone calls to landlines or cell phones, desktop alerts, RSS, fax or smartphones and tablets