Our innovative Call Flow Scripting solution automatically detects call flow and determines the scripting options for your operators based on your protocols. Scripts can be based on any information that is required including scripts for appointments, physician referrals, prescription renewal, scheduling, research, crises and emergencies, facility directions and much more. There is no other comparable scripting solution for hospitals other than the 1Call Call Flow Scripting solution.

Call Flow Scripting

Intuitive and Customizable Call Flow Scripting

1Call features Intuitive Call Flow Navigation that easily guides your agents through each call, and provides them with a customized script with the exact information they need, at the precise time they need it. Our Scripting solution is the only one in the industry and is renowned for being intuitive and proactive.