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Paging is an important part of a healthcare organization’s communication process. On-call physicians and personnel need to be paged for simple tasks as well as for emergency situations. Integrating 1Call’s operator console with a hospital’s paging system, greatly improves critical communications in healthcare areas that are designed to block wireless technologies. This combination provides superior in-building coverage and penetrates areas inaccessible to current cellular technology, such as radiology labs and deep basements.

1Call’s call center software supports all paging types and integrates with on-site and off-site paging terminals. This allows hospitals and their staff to communicate through various paging options including on-call, SMS text messaging, browser, and instant automated smart paging.

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Smart Paging

Smart paging saves time and makes it easier to send messages to hospital staff, because it uses the individual’s current on-call status to ensure the message is sent in the preferred method. There is no need to waste valuable time looking up a staff member or contacting an operator for assistance.

Messages can be sent by multiple methods, including e-mail, SMS text messaging, paging (TAP, SNPP, and WCTP), and miSecureMessages - 1Call’s secure two-way smart device communications app.

 

Secure Paging

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The miSecureMessages secure messaging app, seamlessly integrates with 1Call’s operator console and other call systems, to enhance traditional paging by providing a two-way, secure HIPAA-compliant messaging option for secure paging. Clinicians can send photo, video, audio files, and texts containing PHI, securely to other staff members using a smartphone, tablet, or desktop computer.