Web-Based Personnel Directory
Our Intelligence Series Operator Console uses a Web-Based Directory to expand the type of information that can be stored without switching screens or pressing buttons. Provide your call center staff with as much, or as little information as they need. Managers and system administrators can determine the scope and depth of information that is required to efficiently handle calls to enhance the patient experience by reducing delays and fulfilling requests more quickly.
Operators viewing the Personnel Directory can quickly see detailed information about staff members, contact information, preferred contact methods, on-call schedules, referral information and virtually any information your hospital might require is entered in one place.