With 1Call’s Voice Processing solutions, hospitals have found the one solution that truly fits their needs. By utilizing modules such as Speech Recognition, Integrated Voice Response (IVR), Call Recording, IVR Directory Assistance, Called Number Announcement and Call Logging & Reporting, healthcare organizations have been able to increase efficiency, reduce labor, eliminate critical errors, improve operator quality, decrease operator training times and maintain historical accuracy in all of their call management operations.

Voice Processing

Integrated Voice Processing and Call Recording

Speech Recognition, Integrated Voice Response (IVR) and Call Logging and Recording are invaluable voice processing tools used by healthcare organizations. These particular resources are used to increase efficiency, reduce labor and eliminate critical errors.