Amtelco

4
Jun

Amtelco’s Genesis Intelligent Series Release 5.1 Now Rated “Avaya Compliant”

1Call
Amtelco

Amtelco-Avaya-Compliant-Genesis

22
May

Using the miSecureMessages Secure Texting App

1Call
Amtelco
Secure Messaging

Evelyn-Portinari-1Call-Amtelco-miSecureMessages

4
Dec

New miSecureMessages Features Available with Server Version 6.6

1Call
Amtelco
Secure Messaging

Amtelco’s 1Call Division is pleased to announce the new miSecureMessages Server Version 6.6, with significant enhancements for both users and administrators.

User Features

18
Oct

Support You Can Count On!

1Call
Amtelco
Healthcare
Hospital

When you need assistance, getting the help you need should be fast and reliable. This is also the case when you need help with your call center system. So how does 1Call’s support team rate?

3
Oct

1Call Announces Major Update for Transformer

1Call
Amtelco

The 1Call Division of AMTELCO is pleased to announce a major update to the capabilities of the Transformer data importing utility. This new tool features an improved user interface, along with many new capabilities, saving countless hours for new 1Call customers, as well as current customers that are upgrading to newer platforms such as Genesis.

2
Oct

2017 1Call Leadership and Training Seminar Wrap-Up

1Call
Amtelco

The 1Call Division of AMTELCO is pleased to announce the completion of a very successful 1Call Leadership and Training Seminar! Current 1Call customers along with prospects and Amtelco staff gathered in Madison, Wisconsin from September 12-14, 2017, to join in powerful sessions specifically designed to help healthcare organizations enhance their enterprise-wide communications

1
Aug

1Call Announces Keynote Speaker for 1Call Leadership Conference and Training Seminar

1Call
Amtelco

The 1Call Division of AMTELCO is pleased to announce that Chad Kopitzke of NeXtGen Advantage will be the keynote speaker for the Eleventh Annual 1Call Leadership Conference and Training Seminar. The seminar will be held September 12-14, 2017, at The Madison Concourse Hotel and Governor’s Club, located in downtown Madison, Wisconsin.

26
Jul

1Call-Training and Customer Support 2017

1Call
Amtelco
Customer Service
Customer Support

Transcript

Holly Ritchison: I've attended several Amtelco conferences over the years, two times now with the 1Call for the hospitals. I find that's very beneficial because the group is a little smaller than some of the big national conferences. I like to go away with ... I've got contact names and numbers. You remember that one person that knew something that now you need some help with. You really do build a lot of great relationships.

6
Jul

Efficient Communications-Steps for Automating, Streamlining and Improving Healthcare Communications (Part 6)

1Call
Amtelco

Communication Training and Standardization

Technology is a crucial part of improving communication efficiency and accuracy. Healthcare organizations remain places where care is provided by humans, however, and staff training is an important part of any solution.

26
Jun

Efficient Communications-Steps for Automating, Streamlining and Improving Healthcare Communications (Part 5)

1Call
Amtelco
Automation

Advantages of Automation

Automation reduces response time and staffing costs by removing the need for a staff member to identify an issue and deliver the message. Not only is the message sent immediately, reducing lag time, it also reduces the amount of staff resources allocated to rote tasks.