Healthcare Call Center

29
Dec

Interoperability in the Call Center: A Natural Solution

1Call
Healthcare Call Center
Hospital Call Center

A call center operator.

3
Nov

Web-Enabled Applications for the Hospital Call Center During COVID-19

1Call
Healthcare Call Center
Hospital Call Center

A hospital call center agent uses 1Call's web-enabled applications to assist callers.

25
Aug

Setting Up Remote Operators

Healthcare Call Center
Hospital Call Center

A remote operator works from home.

4
Aug

Healthcare Call Centers Help Bring Care to the Medically Underserved

Healthcare
Healthcare Call Center
Hospital Call Center

An elderly woman talks on the phone from her living room.

30
Jun

Virtually Consolidating Multiple and Multi-State Hospital Call Centers

1Call
Healthcare Call Center
Hospital Call Center

Concept illustrating a virtual server consolidating multiple hospital call centers.

23
Jun

The Role of Hospital Call Centers

1Call
Healthcare Call Center
Hospital Call Center

Smiling operator in a hospital call center.

16
Jun

Compelled by COVID-19, the Future of Healthcare is Here with Help from Telehealth and Hospital Call Centers

1Call
Healthcare Call Center
Hospital Call Center

Doctor speaks to her patient via a laptop during the COVID-19 crisis using telehealth technology.

29
Apr

How State University of New York (SUNY) Upstate Medical University is Leveraging 1Call Software to Respond to COVID-19

1Call
Healthcare Call Center
Hospital Call Center

Smiling hospital call center agent wears headset and works from home.

18
Mar

1Call Offers Free Licensing to Customers

1Call
Healthcare Call Center

A smiling operator working from home.

29
Oct

The Call Center’s Role in Behavior Counseling

Critical Communications
Healthcare Call Center
Operator Services

Blurred view of operator in a call center. Pair of headsets in focus in foreground.