Healthcare Call Center

7
Jun

Amtelco Genesis and Soft Agent Successfully Complete Compliance Testing

1Call
Amtelco
Healthcare Call Center

The 1Call Division of Amtelco is pleased to announce that the Genesis Intelligent Series solution and Intelligent Soft Agent have both successfully completed Avaya DevConnect Compliance Testing.

6
Jun

Registration Now Open for 1Call Leadership and Training Seminar

1Call
Amtelco
Healthcare Call Center
Secure Messaging

1Call is pleased to announce that registration is now open for the Eleventh Annual 1Call Leadership and Training Seminar! The conference will be held September 12-14, 2017, at The Madison Concourse Hotel, in downtown Madison, Wisconsin.

Topics currently scheduled include:

2
Feb

1Call Announces Presentation Schedule for HIMSS17

1Call
Healthcare Call Center
Hospital Call Center

The 1Call Division of AMTELCO is pleased to announce a schedule for presentations in HIMSS Booth #6453. The presentation, titled “Solving Your Communications Challenges with 1Call Solutions” will be held on:

19
Jan

AMTELCO’s 1Call Division Partners with Saudico Electronic Systems (SES) to Provide Healthcare Communications Solutions in Saudi Arabia

Healthcare Call Center
Hospital Call Center
Hospital Switchboard

AMTELCO’s 1Call Division and Saudico Electronic Systems (SES) have established a partnership for distributing 1Call healthcare communications products in Saudi Arabia.

11
Oct

Interoperability in the Call Center: A Natural Solution(Part 2)

Healthcare Call Center
Hospital Console Software
Patient Directories

Many healthcare call centers routinely use outdated technology. Binders with paper call schedules, non PC-based PBX consoles, fax machines, data access terminals, and sticky notes are used by operators to access the information they need to handle calls. These makeshift solutions lead to inefficiency and mistakes.

11
Aug

Spotlight on 1Call, A Division of AMTELCO (Part 3)

Healthcare Call Center
HIPAA Compliant
Hospital Call Center
Hospital Console Software

Switching is Easy

Hospitals continually recommend the 1Call solutions to other healthcare organizations, so healthcare organizations switch to 1Call all the time. And it’s no wonder. With all of the customizable hospital call center solutions available, the high levels of customer satisfaction, and quality support services, 1Call is in a class by themselves.

19
Nov

AMTELCO Receives ShoreTel Certification

Healthcare Call Center
Hospital Call Center
Hospital Console Software
ShoreTel

The 1Call Division of AMTELCO is pleased to announce it has completed successful testing with ShoreTel, and received certification for the Infinity system. Infinity interfaces with ShoreTel via SIP trunking.

12
May

1Call Adds Two New Members to Sales Team

Healthcare Call Center

The 1Call Division of AMTELCO is pleased to announce the recent additions of Kevin Mahoney and Joe Curtin to the 1Call Sales Team.