Healthcare Call Center

2
Jul

The Benefits of 1Call’s Operator Scripting by Carolyn Sonnefeld of The Cleveland Clinic

1Call
Attendant Console
Clinical Communications
Healthcare Call Center

The_Benefits_of_1Call's_Operator_Scripting_by_Carolyn_Sonnefeld_of_The_Cleveland_Clinic

7
May

Setting Up Remote Operators Part 2 of 2 – Home Office

1Call
Healthcare Call Center
Hospital Call Center

1Call_Setting_Up_Remote_Operators_2

30
Apr

Setting Up Remote Operators Part 1 of 2 – Staff Considerations

1Call
Healthcare Call Center
Hospital Call Center

1Call_Setting_Up_Remote_Operators_1

23
Apr

Healthcare Call Centers Help Bring Care to the Medically Underserved

1Call
Healthcare Call Center
Hospital Call Center

1Call_How_Healthcare_Call_Centers_Serve_Underserved

19
Mar

The Role of Hospital Call Centers

1Call
Clinical Communications
Healthcare Call Center

1Call_Role_of_Hospital_Call_Centers

6
Dec

Save-the-Date for the HIMSS19 Conference

1Call
Healthcare
Healthcare Call Center

1Call_HIMSS19

25
Sep

1Call’s 2018 Leadership and Training Seminar Draws Healthcare IT and Communication Professionals from All Across the United States

1Call
Healthcare
Healthcare Call Center
Hospital Call Center

1Call_Seminar_Healthcare_Communications_Blog

7
Jun

Amtelco Genesis and Soft Agent Successfully Complete Compliance Testing

1Call
Amtelco
Healthcare Call Center

The 1Call Division of Amtelco is pleased to announce that the Genesis Intelligent Series solution and Intelligent Soft Agent have both successfully completed Avaya DevConnect Compliance Testing.

The Genesis Intelligent Series solution was tested with Avaya Aura® Session Manager Release 7.0 and Avaya Aura® Communication Manager Release 7.0. The Intelligent Soft Agent Release 5.0 call center solution was tested with Avaya Aura® Communication Manager Release 7.0 and Avaya Aura® Application Enablement Services Release 7.0. Both have successfully completed compliance testing.

6
Jun

Registration Now Open for 1Call Leadership and Training Seminar

1Call
Amtelco
Healthcare Call Center
Secure Messaging

1Call is pleased to announce that registration is now open for the Eleventh Annual 1Call Leadership and Training Seminar! The conference will be held September 12-14, 2017, at The Madison Concourse Hotel, in downtown Madison, Wisconsin.

Topics currently scheduled include:

2
Feb

1Call Announces Presentation Schedule for HIMSS17

1Call
Healthcare Call Center
Hospital Call Center

The 1Call Division of AMTELCO is pleased to announce a schedule for presentations in HIMSS Booth #6453. The presentation, titled “Solving Your Communications Challenges with 1Call Solutions” will be held on: