Healthcare Call Center

25
Aug

Setting Up Remote Operators Part 1 of 2 – Staff Considerations

Healthcare Call Center
Hospital Call Center

A remote operator works from home.

4
Aug

Healthcare Call Centers Help Bring Care to the Medically Underserved

Healthcare
Healthcare Call Center
Hospital Call Center

An elderly woman talks on the phone from her living room.

30
Jun

Virtually Consolidating Multiple and Multi-State Hospital Call Centers

1Call
Healthcare Call Center
Hospital Call Center

Concept illustrating a virtual server consolidating multiple hospital call centers.

23
Jun

The Role of Hospital Call Centers

1Call
Healthcare Call Center
Hospital Call Center

Smiling operator in a hospital call center.

16
Jun

Compelled by COVID-19, the Future of Healthcare is Here with Help from Telehealth and Hospital Call Centers

1Call
Healthcare Call Center
Hospital Call Center

Doctor speaks to her patient via a laptop during the COVID-19 crisis using telehealth technology.

29
Apr

How State University of New York (SUNY) Upstate Medical University is Leveraging 1Call Software to Respond to COVID-19

1Call
Healthcare Call Center
Hospital Call Center

Smiling hospital call center agent wears headset and works from home.

18
Mar

1Call Offers Free Licensing to Customers

1Call
Healthcare Call Center

Hospital call center operator, smiling, wearing headset, and working from home.

5
Nov

Crisis Call Center Care

Clinical Communications
Healthcare Call Center
Operator Services

1Call_Crisis_Call_Center_Care

29
Oct

The Call Center’s Role in Behavior Counseling

Critical Communications
Healthcare Call Center
Operator Services

1Call_Call_Center_Behavioral_Counseling

13
Sep

Successful 13th Annual 1Call Seminar

1Call
Healthcare Call Center
Hospital Call Center

1Call_2019_Seminar